Writing Consultations

How do I make an appointment?

Visit MyWCOnline to make an appointment. Be sure to select the appropriate schedule (Joyner, OWL/DE, Laupus). White appointment boxes are open appointment times. This guide will walk you through the process of making an appointment.

How can I make the most out of my appointment?

In addition to your writing, we encourage you to attach the assignment instructions, rubric, and any feedback that you’ve received from your instructor. We also recommend that you leave detailed notes in the appointment form about the specific feedback that you’re looking for and the areas you’d like to focus on. These materials will help consultants better understand your assignment and know where to focus. 

I have questions. How can I get in contact with someone?

If you call and no one answers, please leave us a voicemail. Voicemail is monitored even when we’re off campus, and someone will return your call. You can also email us at onlinewriting@ecu.edu. Our consultants and administrative staff regularly check this account during open hours, so you should receive a prompt response.

My professor is requiring me to use the UWC? How will they know I came?

When you make your appointment, there’s a question asking if you want a copy of the report sent to your professor. Click ‘yes,’ and we will send them the documentation.

I made an appointment, but now I can’t make it. What do I do?

There are a few ways to cancel your appointment. Log into WCOnline, open your appointment, and click on the red cancel appointment button at the bottom. Or, you can email or call (leave a voicemail), and we will cancel it for you.

What happens during an online appointment?

We offer two types of online appointments. A File Upload appointment is asynchronous, and you do not have to be present online for this appointment type. Simply upload your project, and a consultant will add comments to the document, which you will receive at the end. A Meet Online appointment is our synchronous option. For this appointment, you’ll log into WCOnline and click on the ‘join now’ link in your appointment. The online appointment provides a chat box and a whiteboard to upload your writing. This guide will help you get the most out of your online appointment. 

What is an online appointment like?

We offer two types of online appointments. An eTutoring appointment is asynchronous. You do not have to be present online for this appointment type. You’ll upload your project and a consultant will add comments to the document which you will receive at the end. A Meet Online appointment is our synchronous option. For this appointment, you’ll log into WConline and click on the ‘join now’ link in your appointment. The online appointment provides a chat box and a white board to upload your paper. This guide wwill help you access the meet online link.

What is a File Upload appointment?

File Upload appointments allow you to upload your paper for consultant feedback. You do not need to be logged in for an File Upload appointment.

What is a Meet Online appointment?

Meet Online appointments provide a ‘real-time’ chat session with a consultant about your writing. You will need to be logged in during your appointment time. To access your chat, open your appointment slot. Below, you should see a red link to “Start of Join online/chat consultant.”

What kinds of files can I attach (Word documents, PDFs, Pages)?

We ask that you only submit Word documents for review.

What do I do if I’m still revising my paper? Do I have to attach it when I make my appointment?

No, you can always log back into your appointment at a later time to attach your writing. However, don’t wait too close before your appointment time to upload your assignment. We suggest uploading all documents 24 hours in advance.